The Gift of Feedback

We always appreciate the feedback we receive from participants and clients. That said, we never lose sight of the fact that our effectiveness is influenced by a real partnership with our internal client support staff first. Insight from our colleagues in L&D, HR, OD, Admin, and Executive Sponsors sets us up for success. Here's what some participants and clients thought about their experience with us:

I have experienced the value of Martin's training expertise firsthand as both an observer and manager of many employees who have had the opportunity to go through his great training sessions. The customized program he put in place is a high impact program the develops the key knowledge and traits needed to be successful in managing people in a highly competitive market. His service, support, and the relationships he has built across multiple projects of the company are highly valued for producing strong results. (EVP and Chief Sales Officer, 2024)

Marty is one of the best collaborative partners I have ever worked with. He brings an eternally positive and supportive attitude combined with an often too rare "common sense" attitude to help build a solution. Marty seeks to truly understand not only the situation and need, but the proper fit and approach for the audience. I have had the pleasure to build several customized skill development programs with Marty as well as have him and his team deliver them in a way that was universally accepted and valued by a very diverse audience. His character and personality garner immediate validity with a learning audience and his professionalism and passion pull it all together. (Global Medical Affairs Director, 2024)

As a budding leader in 2017, I had the privilege to experience Marty as one of the main facilitators within the New Leader curriculum offered through The Children's Hospital of Philadelphia (CHOP). I can vividly recall Marty's dynamic presence from the start of the day has invited me to get clear around the central components of my leadership. Aside from becoming instantly enrolled in the opportunity, I was captivated by Marty's ability to facilitate to a large room of leaders. Never once did my mind drift away from the session because he was right there pulling me deeper into the uncovering of my leadership and inner reflections. Little did I know at the time, this day would be the start of my aspiration towards a new career path. 3 years later, I accepted a role at CHOP in Learning and Development where I then got to experience Marty as my Mentor. Through his willingness, supportive investment, and dedicated collaboration, I began to expand my abilities as a facilitator. He epitomizes learner centered design through an experiential style of engagement that I am fortunate to fold into who I am now as a facilitator. Walking into his session all those years ago was a pivotal moment in my life; everything after has been richer and more rewarding since I met Marty. (Program Manager, Strategic Talent and Learning)

The facilitator's deep knowledge of the tool, phenomenal facilitation skills and real understanding of the challenges facing our team and how to help us understand and tackle them are the best I've ever seen. (Legal leaders, 2023)

The facilitator was an incredible guide, he's the best I've ever seen in 25 years! (Healthcare Manager, 2022)

The facilitator was very knowledgeable and kept the class engaged. I love the way he asked people to participate (chat vs. speaking at times) -- this way it feels more efficient and people are less put on the spot but can still participate. He also stayed on for an additional 30 mins to answer some questions I had and was very patient and kind. I'd recommend him as an instructor over and over again. (Healthcare Manager, 2022)

The facilitator of the program was very knowledgeable and engaging! He did well to make the 2.5 hour virtual session not feel too long; he was a great instructor, and knew how to make the class lively and bring out the best from all participants. (Manager, Manufacturing 2021)

Thank you so much for the opportunity to attend your workshop this week. It was a pleasure to meet you and I was so impressed by your ability to engage and lead the diverse group. All of the topics you covered and the insights from the group and paired discussions were incredibly useful and inspiring for me. I am not only excited about improving my leadership, but even as I completed my performance assessment today I had renewed energy in the assessment and development planning. I am really grateful to have had the chance to learn from you and my peers. Thank you for opening doors and my mind to new leadership possibilities this week. [Manager, Accounting - 2017]

The leader today was phenomenal. He was engaging, respectful, very intelligent and pushed me to think outside the box, which is not easy to do. I am still thinking about the material at home and walked away with skills that I will absolutely use in my future at the hospital. He has been my favorite instructor thus far and I would love to take other classes with him, and would recommend others to take this class with him any day. [Manager, Hospital Administration - 2017]

Thanks again for all your work in designing a session that was both structured and flexible and which worked perfectly for us, and for the way you facilitated our lively group. You come across as authoritative and connected to the audience in a way that quickly and seemingly effortlessly invites trust and attention. [Director, Legal Operations - 2017]

I had great success with implementing my plan applying the skills learned during the conflict resolution meeting. We got a resolution that we agreed to and it is already in process to be implemented. Conflict resolution is a part of our day to day activities (we are customer-centric), but the skills I learned, really the introduction of the problem in a way that lays out that I want to partner with them and sticking to facts helped steer our discussion to success. I also know by this individuals reaction that he was happy with the outcome and was thankful for the meeting. [Associate Director, Quality Systems - 2016]

Inspired! facilitators represent our organization very well, and have the ability to speak as the “voice of our organization" when instructing. They are great at the “give and take” of live training. They know how to laugh and have fun. Feedback has been consistently positive on their professionalism, and ability to connect – even with senior leaders. [VP, Learning & Development - 2016]

Inspired! has provided my organization with thoughtful, current and results-based solutions. You are professional, conscientious and relentless in understanding our development issues and collaborating in providing services that address our needs. High effectiveness and efficiency, the basic tenets of successful organizations best describes the work of Inspired! [President, OD Consulting Firm - 2015]

Inspired! facilitators are skilled at connecting leadership concepts, and using innovative ideas/approaches to learning. Students always have the feeling that facilitators know where they are going, and what they want to say. Their ability to listen and answer participant questions help them respond on the fly – even when the material is challenging. They are always in control (without being controlling), manage learner expectations, and use the time effectively. [Manager, Learning & Development - 2012]

The facilitator was simply FABULOUS. Specifically, we felt that the additional attention we received was a huge relief and gave us a tremendous amount of confidence for future training sessions. We were very pleased with your style and delivery. [Train the Trainer Candidate - 2012]

"It isn't often where I feel training is transformational. But the sessions you have provided for our Leadership group provided some of our leaders with those rare moments of insight… and that is transformational. It has been a complete pleasure getting to know you and work with you. Thank you for all the effort and energy you brought to us. You have a rare gift as a teacher and a facilitator." [Director,OD - 2010]